Parent and Student Appeals Policy 

A student enrolled at LOISS, or the parent/guardian of the student, may appeal a decision of an employee of the school which significantly affects the education, health, or safety of the student. The failure to make a decision shall be deemed to be a decision for the purpose of bringing an appeal.

1.  Appeals shall be conducted according to the procedures which follow:  

1.1   Appeal Initiation

An appeal must be initiated within 30 days of the date of the rendering of a decision by an employee.

1.2   Levels of Consultation

The parent/student initiating the appeal must have discussed the decision in question with the following personnel:

1.2.1   The employee(s) who made the decision

1.2.2   The employee’s immediate supervisor

1.3   Written Notice of Appeal

Where discussions directed under Section 2.2 do not resolve the appeal, the appellant will be advised of the following procedure for requesting an appeal hearing with the Owner/Operator.

1.3.1  The appellant must make a written request for a hearing with the Owner/Operator. This request must outline how the appealed decision has significantly affected the education, health or safety of the student.

1.3.2  Where the Owner/Operator judges this written information to be sufficient, an appeal hearing will be scheduled within 14 days.

1.3.3  Prior to this hearing the Owner/Operator will afford the employee whose decision is the subject of the appeal the opportunity to present information relating to this decision. The appellant will be provided a copy of any such information.

1.4  Appeal Resolution

1.4.1  The Owner/Operator shall make a decision whether to uphold, alter or revoke the decision under appeal within 5 days of the appeal hearing.

1.4.2  The decision of the Owner/Operator shall be promptly communicated to the appellant(s) and to any LOISS employees involved in the appeal process.